On your PC or Mac, download and install the LeapFrog Connect application for LeapStart from.Click the ‘Reset’ button under the ‘Reset this Tag Reader to factory settings’ section.Click the ‘Settings’ tab at the top menu.Click the box with your child’s name in it on the Connect’s home screen.Third Step – Perform the Factory Reset of Leapfrog Tag Junior From the Settings window, select your LeapFrog device’s tab, and then click the Reset button. Select Settings in the upper-left corner of the LeapFrog Connect software. Wait for uninstall to complete and restart your Mac.Download LeapFrog Connect Utility from this link.If your drive is not using the problematic format, you’ll be able to make the Connect app work by following the steps below.
Make sure no other devices are connected to USB ports on the computer (except keyboard or mouse), then reinstall the driver with these steps: Close the LeapFrog Connect Application. If the LeapReader is plugged into a powered USB port and LeapFrog Connect does not detect the LeapReader, try reinstalling the driver. We have seen instances where ESET Nod 32 security runs a proxy scan which interferes with the sync. The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver.
